Privacy Policy

This Privacy Policy explains how VelvetVog collects, uses, and protects information when customers visit velvetvog.com or place an order.

Information We Collect

We may collect contact information, shipping address, billing details, order history, device information, and customer service messages needed to process orders and support customers.

How We Use Information

To process and deliver orders.
To provide customer support and order updates.
To improve our website, products, and shopping experience.
To prevent fraud, abuse, and unauthorized transactions.
To send service-related messages or marketing messages where allowed by law.

Payments

Payment information is processed by secure third-party payment providers. We do not store full card numbers on our website.

Cookies

We use cookies and similar technologies for site functionality, analytics, cart experience, fraud prevention, and advertising measurement.

Sharing Information

We may share necessary information with payment processors, shipping providers, fraud prevention services, analytics providers, advertising platforms, and service providers that help operate the store.